The Water and Sewage Authority has launched their mobile app. Not surprising the UI is old fashioned and stocky. It does offer some key functions like ordering a water truck supply and reporting a leak on the map. Unfortunately it does not allow me to see my bill details but only a balance due and it is only available on Android at the moment. Personally I prefer to pay all my bills through online banking instead of exposing my credit card details on various websites unnecessarily. I feel like in Trinidad you have to incentivise these things to push it forward quicker e.g. a chance to win a smartphone if you perform a transaction through the app and website. Also, is the WASA app dev team speaking to the TTEC app dev team to learn from each other? I have contacted the WASA app admin to get their input.
Link to WASA’s app here play.google.com/store/apps/details?id=com.utility.app&hl=en
Please share your thoughts with me as I am working on a review of this app. See my last app review here – Magna Rewards App Review and checkout this report in the Newsday – WASA launches app…easier to pay bills.